Operations Management

Cheap pushback cables have been accepted on the ramp for far too long. Every ground crew knows the routine. A headset cord gets stepped on, dragged, twisted, pinched, slammed, stretched, or caught in the wrong place at the wrong time. Then the pushback slows down. The crew starts troubleshooting. Communication gets shaky. The flight deck is waiting. The clock is running. And somehow, the industry keeps replacing the same weak cords with more weak cords. That is exactly why th

Your biggest profit leak isn’t in the sky—it’s sitting at the gate. One delay a day across 10 stations? $8.1M gone. This article breaks down the math airline execs can’t ignore.